Overview:
Mastering negotiation is a critical skill in today’s dynamic business environment. This intensive two-day Negotiation Skills Training Program offers professionals a structured path to develop strong, confident, and results-driven negotiation strategies. Whether you’re closing deals, managing conflicts, or representing others in critical discussions, this hands-on workshop delivers proven tools and techniques to enhance your influence and outcomes.
Throughout the course, participants will explore the core stages of effective negotiation—from preparation and strategy to execution and resolution. Practical case studies, interactive role-plays, and real-world scenarios will reinforce key concepts while sharpening your ability to think on your feet and negotiate with purpose.
Ideal for managers, team leaders, sales professionals, and anyone involved in regular negotiations, this training provides the confidence and skills needed to navigate complex conversations and build lasting agreements that create value for all parties involved.
Learning Objectives:
By the end of this course, participants will be able to:
- Understand the fundamentals and phases of negotiation, including key principles and types.
- Prepare effectively for negotiations by identifying interests, BATNA, WATNA, ZOPA, and WAP.
- Apply structured negotiation frameworks to real-life situations.
- Use proven communication and bargaining techniques to influence outcomes.
- Create value through mutual gain strategies and collaborative problem-solving.
- Manage challenging negotiation scenarios, including emotional or hostile counterparts.
- Adapt negotiation approaches to various environments and mediums, such as phone or email.
- Represent others in negotiations with clarity and confidence.
- Close negotiations with clear agreements that align with the interests of all parties involved.
Prerequisites:
None
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Examination:
There is no examination for this course
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KEY FEATURES
- 2 day or 16 hours workshop conducted by Experience instructors
- Real-world simulations and hands-on exercises for learning reinforcement
- Lifetime free access to our e-learning modules
- Course completion certificate
- 16 PDUs to maintain the credentials
Exam And Certification
After the class, participants will be given a course Completion Certificate from Trainerkart. They will receive a soft copy of the certificate by email.
FAQ
Negotiation Skills Training FAQ:
Do you provide a money-back guarantee for the training programs?
We do provide a money-back guarantee for some of our training programs. You can contact support@trainerkart.com for more information.
Do you provide any course completion certificates?
Yes, we offer a course completion certificate after you successfully complete the training program.
Do you provide any group discounts for online training programs?
Yes, we have group discount packages for online training programs. Contact support@trainerkart.com to know more about the group discounts.
Is there any refund in case I want to cancel the class?
Please visit our Refund and Cancellation Policy pages for more details.
Course Outline:
Module One: Getting Started
- Workshop Objectives
- Pre-Assignment Review
Module Two: Understanding Negotiation
- Types of Negotiations
- The Three Phases
- Skills for Successful Negotiating
- Case Study
- Review Questions
Module Three: Getting Prepared
- Establishing Your WATNA and BATNA
- Identifying Your WAP
- Identifying Your ZOPA
- Personal Preparation
- Case Study
- Review Questions
Module Four: Laying the Groundwork
- Setting the Time and Place
- Establishing Common Ground
- Creating a Negotiation Framework
- The Negotiation Process
- Case Study
- Review Questions
Module Five: Phase One — Exchanging Information
- Getting Off on the Right Foot
- What to Share
- What to Keep to Yourself
- Case Study
- Review Questions
Module Six: Phase Two — Bargaining
- What to Expect
- Techniques to Try
- How to Break an Impasse
- Case Study
- Review Questions
Module Seven: About Mutual Gain
- Three Ways to See Your Options
- About Mutual Gain
- Creating a Mutual Gain Solution
- What Do I Want?
- What Do They Want?
- What Do We Want?
- Case Study
- Review Questions
Module Eight: Phase Three — Closing
- Reaching Consensus
- Building an Agreement
- Setting the Terms of the Agreement
- Case Study
- Review Questions
Module Nine: Dealing with Difficult Issues
- Being Prepared for Environmental Tactics
- Dealing with Personal Attacks
- Controlling Your Emotions
- Deciding When It’s Time to Walk Away
- Case Study
- Review Questions
Module Ten: Negotiating Outside the Boardroom
- Adapting the Process for Smaller Negotiations
- Negotiating via Telephone
- Negotiating via Email
- Case Study
- Review Questions
Module Eleven: Negotiating on Behalf of Someone Else
- Choosing the Negotiating Team
- Covering All the Bases
- Dealing with Tough Questions
- Case Study
- Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Final Q&A and Key Takeaways
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