ITIL® 4 Foundation Training
The ITIL® 4 Foundation certification is considered the entry-level qualification in the field of ITIL certification path. Our ITIL® 4 Foundation training Course focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management.
Please fill in the inquiry form on this page or call now at +1 (832) 548-0612 or e-mail info@trainerkart.com for our training consultant to understand your training and learning objectives and guide you with an optimum way to achieve your goals.
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ITIL® 4 Foundation Training Key features:
- 16 hours of instructor-led training (for Traditional classroom and Online Classroom Training)
- 24 hours of self-paced learning
- Industry-based case studies & real world-examples
- Chapter end quizzes & simulation exams
- 16 hours PDU certificate
- Exam fee included (Exam fee not included for Online Self Learning)
- 24/7 customer support
ITIL® 4 Foundation Training – FAQ
Who can attend the ITIL® 4 Foundation training course?
Job roles that can benefit from ITIL® 4 Foundation Course include, but are not limited to:
- IT Professionals
- ITSM Managers
- Individuals working in the areas of IT (Digital, Product, Development)
- Service Managers
- Database
- Administrators
- Software Professionals
- Service Process Owners
- Individuals starting their journey in Service Management
- Existing ITIL qualification holders
Who are the trainers for the live classroom training?
Is exam fee included in the course fee?
What certification will I receive after completing the training?
How many questions are there in the ITIL® 4 Foundation certification exam?
What is Online Classroom training?
Are these training classes live or will I watch pre-recorded videos?
What tools do I need to attend the training sessions?
- OS: Windows any version above XP SP3 & Mac any version above OS X 10.6
- Internet Speed: Preferably above 512 KBPS
- Headset: Any decent headset and microphone which can be used to talk and hear clearly.
What all will I get as part of the training?
How does Trainerkart assure me that the training and course material delivered are effective?
Can I cancel my enrollment? Will I get a refund?
I’d like to learn more about this training program. Who should I contact?
Certification Process
- You need to complete at least 85% of the course or attend one complete batch
- If your course has simulation exams you will need to complete it with the minimum passing score.
- You need to submit a project and get it approved by our panel of Subject Matter Experts.
- In case your project is rejected, our subject matter experts would provide all the necessary help to clear the project in your next attempt.
Who are our Faculties and how are they selected?
All our trainers are working professionals and industry experts with at least 10-12 years of relevant teaching experience.
Each of them has gone through a rigorous selection process which includes profile screening, technical evaluation, and a training demo before they are certified to train for us.
We also ensure that only those trainers with a high alumni rating continue to train for us.
What is Global Teaching Assistance?
Our teaching assistants are here to help you get certified in your first attempt.
- They are a dedicated team of subject matter experts to help you at every step and enrich your learning experience from class on-boarding to project mentoring and job assistance.
- They engage with the students proactively to ensure the course path is followed.
- Teaching Assistance is available during business hours.
What is covered under the 24/7 Support promise?
We offer 24/7 support through email, chat, and calls.
About ITIL® 4 Foundation Training:
ITIL® 4 Foundation training from Trainerkart is designed to ensure that you clear the ITIL exam in the first attempt. The ITIL® 4 Foundation certification is considered the entry-level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes, and Service Management best practices.
After completing our ITIL® 4 Foundation training, you can go for ITIL Intermediate courses.
ITIL® 4 Foundation Training and Exams:
How will I become an ITIL® 4 Foundation certified?
- Step 1: Appear for the ITIL® 4 Foundation exam after completing the training.
- Step 2: Score 65% in 60 minutes [i.e. 26 answers out of 40 questions]
- Step 3: Earn two ITIL credits on successful completion of ITIL® 4 Foundation exam
What are the prerequisites for ITIL® 4 Foundation certification?
Will I get a refund if Trainerkart fails to conduct the class?
Course Agenda
ITIL® 4 Foundation Course Agenda
- Module 1: Introduction to IT Service Management
- Module 2: Key Aspects of Service Management
- Module 3: The Four Dimensions of Service Management
- Module 4: Describe the ITIL® Service Value System
- Module 5: Service Value Chain
- Module 6: ITIL® Practices
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