Overview

If you come across any inaccuracies or missing details in the information we have on file, please don’t hesitate to get in touch with us. Our support team is available to assist you, and you can reach out to them by accessing the Help & Support section on our website. We understand the importance of maintaining accurate and complete information, and we value your feedback in helping us achieve that. Rest assured, we are committed to promptly addressing any concerns you may have and taking the necessary steps to rectify any inaccuracies or omissions.

About us and the website

Trainerkart Americas INC. is the proud brand behind Trainerkart, offering a comprehensive range of Virtual/instructor-led and classroom training programs. Our diverse course offerings include PMP®, CAPM®, Six Sigma, Project Management Techniques, Conflict Management, Change Management, Business Case Writing, Effective Communication Skills, Leading Effective Teams, SAFe POPM, ITIL®, Primavera, MS® SharePoint, PMI-ACP®, PMI-RMP®, Minitab®, MS® Project, PRINCE2, Salesforce, Big data Hadoop, and SAP.

We are committed to empowering learners by providing high-quality training that aids in professional certification exam preparation. With Trainerkart, you can embark on a journey of knowledge and skill enhancement to excel in your chosen field.

Trainerkart Information Practices

We have made extensive efforts to ensure the accuracy and currency of the information presented on our website. However, it is important to acknowledge that the content is subject to change without prior notice. As a result, we cannot be held responsible for any damages or losses that may occur as a result of relying on this information.

Rest assured that all of our downloadable training content has been diligently scanned to ensure it is free from viruses or malware that could potentially harm your device. Nonetheless, we cannot accept liability for any damages that may arise from a virus infection.

At Trainerkart, we remain steadfast in our commitment to delivering high-quality training and educational resources to our esteemed clients. We fully understand the significance of accuracy and reliability, and we are dedicated to upholding the highest standards in all aspects of our work.

Information collected by Trainerkart

We prioritize the privacy and security of your information. We want to assure you that your personal data will never be sold, exchanged, or disclosed to any third party for marketing purposes.

While visiting our website, you have the option to subscribe and receive offers from us, but it is important to note that registration is not required to browse our site. Any information you voluntarily provide, such as personal details, when accessing our free tests and discussion forum, will be gathered and securely retained.

We uphold strict privacy standards and do not share your personal information with any third party. We do not obtain information about our visitors from email databases, private or public organizations, or any other entities.

The information you provide may be used to contact you via email or telephone. This contact is typically for feedback purposes, to inform you about new products, or to offer support for any issues you may encounter. You have the freedom to unsubscribe from our email list at any time.

In the event that you decide to purchase our online products or register for classroom training, certain personal details such as your name, email address, telephone number, address(es), credit card number, expiration date, and CVV number will be required. Please note that while we securely store your contact information in our registration and order-entry systems during the program, we never store your credit card information in our system. Instead, we utilize Secure Encryption Technology (SSL) through our trusted payment gateway, which is processed by our payment processing partners, Stripe and PayPal.

Cookie Information

To provide you with an optimized online experience and to monitor the performance of our website, we utilize cookies. These are small text files that are placed on your computer’s hard drive and can be accessed later. It is important to note that cookies do not reveal your identity or personal information to us.

The primary purpose of using cookies is to gather information that helps us improve the functionality and usability of our website. They allow us to track user preferences, analyze trends, and collect data on how visitors interact with our site. This information is valuable in enhancing your browsing experience and tailoring our content to better meet your needs.

By using our website, you consent to the use of cookies as described in our privacy policy. You have the option to manage or disable cookies through your browser settings. However, please be aware that disabling cookies may limit certain features and functionality of our website.

E-commerce tracking

In order to ensure a seamless and superior online shopping experience, our shopping cart system may utilize cookies to temporarily store certain information such as names and email addresses. However, it is important to note that cookies are not used to store any sensitive credit card information. We prioritize the security of your personal data, and as such, all credit card transactions are processed using payment gateways that employ industry-standard Secure Encryption Technology.

The temporary storage of names and email addresses through cookies enables our shopping cart to remember and associate the necessary details during the checkout process. This functionality streamlines the purchasing journey and facilitates a smoother transaction.

We respect your privacy and prioritize the protection of your personal information. Our use of cookies is solely intended to enhance your shopping experience and ensure the security of your sensitive data.

External Links

Our website may contain links to external sites, including third-party websites or resources. It is important to note that we are not responsible for the privacy policies and information practices of these third-party websites. We highly recommend that you review the privacy policies of any third-party websites you visit, as each website may have its own terms of use and privacy policies.

We strive to ensure the privacy and security of our users on our own website. However, once you navigate to a third-party website through a link on our site, their privacy practices and policies will govern the collection, use, and disclosure of your information. Therefore, we encourage you to exercise caution and familiarize yourself with the privacy policies of any external websites you visit.

Course Content

The course content offered in both our online and blended study programs is intended solely for educational and guidance purposes. We strive to provide up-to-date and relevant content, and as such, the course materials are periodically reviewed and may be subject to changes without prior notice.

At Trainerkart, we and our partners retain the right to modify the training content to ensure its continued effectiveness and alignment with industry standards. Any modifications made are aimed at enhancing the learning experience and ensuring the utmost quality in our training programs.

We value the importance of delivering accurate and comprehensive content, and we remain committed to providing our learners with the most valuable and relevant educational resources.

Copyright information

You are authorized to make electronic copies or printouts of the website pages strictly for personal use. However, it is important to acknowledge that all content featured on this website, unless explicitly stated otherwise, is protected by copyright owned by Trainerkart and its partners. If you wish to utilize any material from this website for purposes beyond what is permitted by law, you must obtain written permission from the copyright holder.

We prioritize the privacy and security of your personal information and have implemented stringent policies to safeguard it. Additionally, we kindly request that any images captured during Trainerkart events, including those featuring our staff and training participants, are not misused. It is worth noting that if you enroll in a Trainerkart course, your image may be included in photos or videos taken during the class.

In conclusion, we urge you to responsibly utilize the content provided on our website and to respect the privacy of our staff and participants. If you have any inquiries or concerns, please do not hesitate to reach out to us.

Sharing your personal information

If you have purchased a course from Trainerkart, we may request your feedback and showcase your testimonial, along with your public information, photos, or videos on our website or social media platforms like Facebook, YouTube, or Flickr. It is important for you to be aware that any information publicly identifiable or displayed by you may potentially be used by third parties to send unsolicited promotional messages. We want to emphasize that we are not accountable for any unsolicited promotional messages you may receive from third parties, as well as for the personal information you have chosen to display. If you prefer not to have your pictures, testimonials, or public information featured on our website or social media channels, kindly contact our support team through the Help & Support section on our website.

Personal Information Corrections

If you happen to identify any incorrect or incomplete information in our records, we encourage you to get in touch with us. Please feel free to reach out to our dedicated support team by visiting the Help & Support section on our website. We value the accuracy and completeness of the information we hold, and your feedback is essential in helping us maintain the highest standards. Rest assured that our support team will promptly address any concerns or queries you may have regarding the information in our possession. We appreciate your cooperation and look forward to assisting you.

Changes to Privacy Policy

Please note that these privacy policy terms are subject to change periodically, and we retain the right to modify them at any given time. In the event of an update to the privacy policy, all our registered users will receive a notification via email. We recommend reviewing the privacy policy periodically to stay informed about any revisions. Rest assured that any changes made will align with our commitment to safeguarding your privacy and upholding the highest standards of data protection. If you have any concerns or questions regarding our privacy policy, please do not hesitate to contact us.

Deleting Personal Information

If you wish to delete your account, we kindly request you to contact our support team via the Help & Support section on our website. Our dedicated team will assist you in the account deletion process and provide any necessary guidance. We value your privacy and understand the importance of granting you control over your personal information. Rest assured that upon your request, we will promptly initiate the account deletion procedure and ensure that all associated data is securely removed from our systems. If you have any further questions or concerns, please do not hesitate to reach out to us.

Privacy Policy Questions?

If you have any inquiries or concerns regarding the Trainerkart Privacy Policy, we encourage you to contact our dedicated support team. You can easily reach out to us by visiting the Help & Support section on our website. Our knowledgeable and friendly support staff will be more than happy to assist you and provide clarifications regarding our privacy practices. We value the trust you place in us and strive to ensure transparency and openness in all aspects of our privacy policy. Your satisfaction is our top priority, and we are committed to addressing any questions you may have.

Rescheduling Policy

In the event that Trainerkart reschedules a training session, we provide various options for delegates to accommodate their needs. If the rescheduled dates are not suitable for the delegate, they are eligible for a 90% refund of their payment, with a 10% deduction for administrative charges. Alternatively, the delegate has the privilege to reschedule and attend a future class of their convenience, at any location and on any scheduled training date. Additionally, delegates have the option to send a replacement attendee if they are unable to attend.

However, it is important to note that rescheduling requests are subject to certain conditions and availability. If a delegate wishes to reschedule their registration to a future date due to unforeseen reasons, a rescheduling fee will be charged based on the following criteria:

  • No charge for rescheduling requests received 15 working days or more in advance.
  • A 10% registration fee will be charged for rescheduling requests received within 15 working days. Please note that rescheduling is subject to seat availability.
  • Rescheduling requests within 7 working days or less of the scheduled date will not be permitted. However, the delegate may choose to substitute an attendee for the same date (subject to availability) or opt for a different company-assigned session, provided they have informed the company at least 7 days prior the scheduled training.

We aim to provide flexibility and options to accommodate delegates’ needs while ensuring the smooth functioning of our training programs.

Note: It’s important to note that once the delegate has consumed or downloaded any recorded session or training course materials, no refunds will be granted for cancellations.

100% Pass – Money Back Guarantee Terms

You have the option to attend our 4-day course and take the exam on the 5th day. Alternatively, if you prefer, you can take the exam within 4 weeks after completing the course. To be scheduled for the exam, pre-registration with PMI is required, and the exam is conducted at Prometric Testing Centers.

If you do not pass the exam on your first attempt after attending our course, you have the opportunity to attend a public Virtual Online (4-day) PMP exam prep course again for free. This includes full access to all course materials and exam simulator(s). Our PMP-certified adviser will continue to provide free professional guidance and support throughout this process.

In the event that you do not pass the exam after your third attempt, we will refund the entire amount you paid, excluding any test or membership fees we incurred. Please note that the 100% Pass-Money Back Guarantee applies only to Corporate and Executive tuition packages for the 4-Day PMP Exam Prep class. Class retakes are subject to space availability restrictions, so we advise you to contact us as soon as possible to ensure availability.

It is mandatory to take your first exam within 4 weeks of completing the class, and any exam retakes must be completed within 12 weeks of the originally scheduled class completion. There are no exceptions to this timeline.

To be eligible for class retakes or tuition refunds, you must attend all class days, complete all assignments and mock exams provided, and achieve a minimum score of 80% in the last 4 mock exams.

Refunds typically require 30 days to process. Our PMP-certified Academic Advisers are available to assist you in completing your application to the Project Management Institute free of charge, to help you meet all eligibility requirements. Please keep in mind that the Project Management Institute may audit a small percentage of applications, so it’s important to allow enough time for submission. Additionally, please submit copies of all PMP test scores for class retakes or tuition refunds.

We have a success rate of 99%, meaning that 1% of participants in our classroom sessions have needed to take advantage of our tuition back guarantee. Payment for the course is due either prior to the start of the class (for Public Batches) or within 30 days of course completion (for Corporate Batches).

In rare instances such as bad weather, technical issues, or instructor illness, we may need to postpone a class. In such cases, you will be automatically enrolled in a future class at no additional charge. If you prefer a refund instead, we will only refund the tuition paid and do not reimburse any additional student expenses. Failure to notify us of your absence prior to the start of the class will result in forfeiture of your paid tuition.

Please note that we reserve the right to deny classroom participation to disruptive students. Additionally, all Texas residents should be sponsored by an employer.

Refund, Cancellation & Rescheduling Policy

Trainerkart is dedicated to ensuring a satisfying experience for our users as they explore, evaluate, and purchase our training courses, whether online or in a classroom setting. Like any online purchase, it is important to familiarize yourself with the terms and conditions that govern our Refund Policy. By purchasing a training course on the Trainerkart website, you are agreeing to abide by our Privacy Policy, Terms of Use, and the following guidelines:

  1. Refund Eligibility: Refunds are subject to specific criteria and conditions. To determine if you are eligible for a refund, please review the terms outlined below.
  2. Course Material Access: Upon purchasing a training course, you will gain access to the course materials and resources associated with that particular course. It is important to note that once you have accessed or downloaded the course materials, your eligibility for a refund may be affected.
  3. Refund Requests: To request a refund, you must follow the procedure outlined in our Refund Policy. This typically involves reaching out to our support team and providing relevant information, such as the reason for your refund request and any supporting documentation if required.
  4. Refund Processing: Once your refund request is received and reviewed, our team will assess your eligibility based on the Refund Policy guidelines. If approved, the refund will be processed in accordance with our refund timelines and the original payment method used during the purchase.
  5. Non-Refundable Fees: Certain fees associated with your purchase, such as administrative charges or test/membership fees, may be non-refundable. Please refer to our Refund Policy for details on specific non-refundable fees.
  6. Agreement to Terms: By purchasing a training course on the Trainerkart website, you acknowledge and agree to abide by the terms and conditions outlined in our Refund Policy, Privacy Policy, and Terms of Use. It is essential to review these policies prior to making a purchase.

We strive to provide transparent and fair guidelines to ensure a smooth and satisfactory experience for our users. If you have any questions or concerns regarding our Refund Policy or any other aspect of your Trainerkart experience, please do not hesitate to contact our support team.

Cancellation & Refunds:

Classroom / Live Virtual Classroom Training:

Trainerkart understands that unforeseen circumstances may arise that require us to postpone, cancel, or change the location of an event. Such circumstances may include insufficient enrolments, technical issues, instructor illness, or force-majeure events like floods, earthquakes, or political instability.

  • If Trainerkart cancels a workshop, we will provide a 90% refund to the delegates, with the remaining 10% being charged as an administrative fee. However, if a delegate cancels their participation in an event 15 days or more prior to the scheduled date, a deduction of 20% of the total paid fee will be made, and the remaining amount will be refunded. On the other hand, if a cancellation is made within 7 days or less before the event, no refunds will be granted.
  • Delegates requesting a refund within this timeframe (15 days or more prior to the scheduled date) may be required to provide a valid reason and return the original receipt issued by Trainerkart.
  • It is important to note that non-attendance or cancellation of a class more than 6 months after the initial registration will result in forfeiture of the tuition paid. To initiate the refund process or address any queries related to cancellations, delegates can reach out to support@trainerkart.com via email.
  • At Trainerkart, we strive to provide a seamless and satisfactory experience for our delegates. We understand that circumstances may arise that necessitate changes to our scheduled events, and we appreciate your understanding in such situations.

Note: It’s important to note that once the delegate has consumed or downloaded any recorded session or training course materials, no refunds will be granted for cancellations.

Cancellation & Refunds: Online Self-Learning Training

If a delegate chooses to cancel their subscription within 24 hours of subscribing and has not consumed or downloaded any of the recorded sessions or training course materials, an administration fee of 15% of the total paid fee will be deducted. However, if the cancellation is made by the delegate after 24 hours of subscribing, no refund will be provided. It’s important to note that once the delegate has consumed or downloaded any recorded session or training course materials, no refunds will be granted for cancellations.

Refunds: Duplicate Payment

If a delegate has made a duplicate payment, the refund for the duplicate amount will be initiated and processed through the same source as the original method of payment. This refund process will be completed within 15 to 20 working days after the customer informs us about the duplicate payment.

It’s important to note that all refund requests will be processed within 30 working days of receiving the request. Refunds will be issued either through the same payment mode used initially or via wire transfer.

Trainerkart reserves the right to revise this policies without any prior notice.

Disclaimer:

The information provided on this website is intended for general informational purposes only. While Trainerkart strives to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.

We will not be liable for any loss or damage, including indirect or consequential loss or damage, or any loss or damage whatsoever arising from the loss of data or profits resulting from the use of this website. It is important to note that the content provided on this website does not constitute professional advice.

This website may contain links to other websites that are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

We make every effort to ensure the smooth functioning of the website. However, Trainerkart is not responsible for any temporary unavailability of the website due to technical issues beyond our control.

“PMI®”, “PMBOK®”, “PMP®”, “PgMP®”, “PMI-RMP®”, “CAPM®” and “PMI-ACP®” are registered marks of the Project Management Institute, Inc.

Microsoft, Windows, MS Excel, and SharePoint are registered trademarks of the Microsoft Corporation.

The Swirl logo TM is a trademark of AXELOS Limited.ITIL® is a registered trademark of AXELOS Limited. PRINCE2® is a Registered Trade Mark of AXELOS Limited.MSP® is a Registered Trade Mark of AXELOS Limited.

Salesforce, Force.com, Sales Cloud, Service Cloud, Chatter and others are trademarks of salesforce.com, inc.

MongoDB®, Mongo, and the leaf logo are the registered trademarks of MongoDB, Inc.

Hadoop and the Hadoop elephant logo are trademarks of the Apache Software Foundation.